Important: By creating an account or using Dafabet's services, you agree to this Privacy Policy. Please read the full document carefully.
1. Introduction
Welcome to Dafabet's Privacy Policy. Dafabet is an international online gaming platform that places the privacy of its members above all else. We believe you should have complete control over your personal information.
This Privacy Policy explains what information Dafabet collects, how it is used, with whom it is shared, and how it is kept secure. Our goal is full transparency, so you can play with complete peace of mind.
This policy applies to the Dafabet website, mobile app, and all other digital services. It has been developed in compliance with international data protection laws and GDPR guidelines.
2. What Information We Collect
Dafabet collects information through several methods. Full details are outlined below:
a. Information collected at registration:
- Full name, date of birth, and gender
- Email address and mobile number
- Residential address and country
- National ID number or passport details (for KYC verification)
- Preferred currency and language
B. Transaction Information:
- Deposit & withdrawal history
- Payment method details (bKash, Nagad, Rocket, bank account)
- Transaction date, time, and amount
- Mobile banking numbers and bank account numbers
C. Gaming Activity Information:
- Gaming history, bet amounts, and outcomes
- Preferred game categories and session duration
- Bonus usage details
D. Technical Information (Collected Automatically):
- IP address and device type
- Browser version and operating system
- Site access times and session data
- Information Collected via Cookies & Tracking Technologies
| Data Type |
Reason for Collection |
Mandatory |
| Identity Information |
Account creation and KYC verification |
Yes |
| Contact Information |
Support & Notifications |
Yes |
| Payment Information |
Transaction Processing |
Yes |
| Gaming Data |
Service Improvement & Personalization |
Partial |
| Technical Information |
Security & Fraud Prevention |
Partial |
3. How Your Information Is Used
Dafabet uses the information collected for the following purposes:
- Service Delivery: To manage accounts, process transactions, and ensure the delivery of gaming services.
- Identity Verification: To verify your identity through the KYC process and to prevent fraud.
- Security Assurance: To prevent unauthorized access to your account and to detect suspicious activity.
- Customer Service: To resolve your complaints and queries and to provide customer support.
- Personalized Experience: To recommend games and promotional offers tailored to your preferences.
- Legal obligations: To comply with anti-money laundering laws and regulatory authority guidelines.
- Service Improvement: To be used analytically for platform improvement and the development of new features.
- Contact: To send important updates, policy changes, and promotional messages (subject to your consent).
Dafabet never sells your information to third-party advertisers. Your data is used solely for service improvement and legal compliance.
4. Data Sharing Policy
Dafabet does not sell your personal information to any third party. However, limited data may be shared in specific circumstances:
-
Payment Providers: Necessary payment information is shared with bKash, Nagad, Rocket, or your bank to process transactions. These organizations follow their own privacy policies.
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Technology Partners: Limited technical data may be shared with cloud service providers and cybersecurity vendors for platform operations.
-
Legal authorities: Information may be shared with regulatory bodies in response to court orders, government investigations, or legal requirements.
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Anti-money laundering: In compliance with AML (Anti-Money Laundering) regulations, suspicious transactions may be reported to the relevant authorities.
-
Business Succession: In the event of a business merger or transfer, your data may pass to the new owner. Members will be notified in advance.
Please Note: Outside of the cases listed above, Dafabet never shares your personal information with third parties. If you have any concerns, please contact our support team.
5. Cookies Policy
Dafabet uses cookies and similar technologies to enhance your experience on the website. Cookies are small data files stored in your browser.
-
Essential cookies: For login sessions, security verification, and core functionality. These cannot be disabled.
-
Functionality cookies: Used to remember your preferred language, theme, and settings.
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Analytical Cookies: To understand which parts of the site are used most. This information is collected anonymously.
-
Marketing Cookies: Used to show promotions based on your preferences. These can be disabled from your browser settings.
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
6. Data Security Measures
Dafabet protects your data using industry-leading technology. Our security systems are regularly audited by independent third parties.
- 256-Bit SSL Encryption: All data transfers are fully encrypted. No one can intercept or read your information in transit.
- Two-Factor Authentication (2FA): An additional layer of security at login to prevent unauthorized access.
- Firewall & Intrusion Detection: Real-time cyber attack detection and prevention systems remain active.
- Encrypted database: All personal data stored on our servers is kept in encrypted form.
- Restricted Access: Only authorized personnel may access specific data. All access is logged and recorded.
- Regular Security Testing: Penetration testing and vulnerability scanning are conducted on a regular basis.
Stay Safe: Dafabet will never ask for your password or OTP via email or chat. If you receive such a request, contact our support team immediately.
7. Data Retention Period
Dafabet retains your information only for as long as necessary. All data is kept while your account remains active.
- Account information: Retained for up to 5 years after account closure (legal obligation).
- Transaction History: Retained for a minimum of 7 years in accordance with financial regulatory requirements.
- KYC documents: Retained for 5 years from the date of verification.
- Communication Log: Customer service conversations are retained for up to 3 years.
- Technical Logs: Security logs are retained for 12 months and browsing data for 6 months.
- Marketing Data: Deleted immediately upon withdrawal of consent.
Once the designated retention period expires, data is automatically deleted or anonymized. This period may be extended where required by law or for ongoing investigations.
8. Your Data Rights
Dafabet's Privacy Policy gives you full control over your data. You have the following rights:
1
Right to Access
To find out what information we hold about you, submit a request. We will provide full details within 30 days.
2
Right to Rectification
If any of your stored information is incorrect, you may request an update or correction at any time.
3
Right to Erasure
You may request the deletion of your data under certain circumstances. All data will be removed except where retention is required by law.
4
Right to Data Portability
You may request an export of your data in a portable format (CSV/JSON).
5
Right to Object to Processing
You may object to the use of your information for marketing or profiling purposes.
6
Right to Withdraw Consent
You may withdraw your consent to optional data processing at any time.
To exercise any of the above rights, please contact the Dafabet support team. We typically respond within 30 business days.
9. Protection of Minors' Data
Dafabet strictly does not provide services to anyone under 18. We do not knowingly collect any information from minors.
- Age verification is in place at the time of registration.
- Any account found to belong to a minor is immediately closed and all associated data is deleted.
- Parents who believe their child's data may be held by Dafabet can file a complaint — we will act promptly.
10. Changes to the Privacy Policy
Dafabet may update this Privacy Policy in response to legal changes, new services, or business requirements. In the event of any changes:
- For significant changes, notice will be provided via email and on-site at least 14 days before the changes take effect.
- For minor edits, only the "Last Updated" date at the top of the page will be changed.
- Continued use of the service after a policy update will be considered acceptance of the revised terms.
- If you object to any changes, you may request to close your account.